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Applicant/Principal Frequently Asked Questions
I need to obtain a bond. How can I do that? CNA Surety does not write business directly with the public; instead, we write our bonds through licensed independent insurance agents. If you have an insurance agent, we suggest you contact them to determine if they represent our Company and can submit an application on your behalf. If they are unable to assist you, or if are not familiar with any of the insurance agents in your area, we recommend using the Agency Locator on the Independent Insurance Agents & Brokers of America web site or consulting your local yellow pages for insurance agents advertising bonding. Where can I find an agent? CNA Surety does not write business directly with the public; instead, we write our bonds through licensed independent insurance agents. If you have an insurance agent, we suggest you contact them to determine if they represent our Company and can submit an application on your behalf. If they are unable to assist you, or if are not familiar with any of the insurance agents in your area, we recommend using the Agency Locator on the Independent Insurance Agents & Brokers of America web site or consulting your local yellow pages for insurance agents advertising bonding. What is a surety bond? Surety bonds are three-party agreements in which the issuer of the bond (the surety) joins with the second party (the principal) in guaranteeing to a third party (the obligee) the fulfillment of an obligation on the part of the principal. For more definitions, refer to the Glossary of Surety Terms on our web site. For more information on the bonding process in general, download the following pamphlet: Suretyship, A Practical Guide to Surety Bonding. I have a bond/policy with CNA Surety and need to submit a payment. What address should I use? When submitting a payment, please include your bond number on your check. Payments should be sent to the following lockbox address. Note, this address is for payments only. For overnight service, please call 1-888-866-2666:
I am a principal/insured and I have a bond/policy with your Company. Can I pay my premium online or over the phone? We currently do not accept online payments or payments over the phone. Please send a check or money order for the payment of your premium to:
I am a principal/insured and I have a bond/policy with your Company and I need another bond/policy. What do I need to do to get another bond/policy? CNA Surety does not write business directly with the public; instead, we work through licensed independent insurance agents. We suggest you contact the insurance agent that handled your first bond/policy or your current insurance agent. If that is not possible, or they are not appointed with CNA Surety, we recommend using the Agency Locator on the Independent Insurance Agents and Brokers of America web site or consulting your local yellow pages for independent insurance agents that advertise bonding. I am a principal/insured and I received a renewal invoice the reads Notice of Premium due, but I did not receive a renewal bond/policy. Why did I not receive my renewal bond/policy? We do not send out a renewal bond/policy/continuation certificate until your renewal premium is paid. Once we receive your renewal payment, your renewal bond/policy/continuation certificate will be sent to you to file with the obligee on the bond if necessary. I am a principal/insured and I need a paid receipt relating to my payment. Can you provide me with a paid receipt? If CNA Surety sent you a bill directly for your bond and you made your payment directly to our Company, we can provide you with a paid receipt – either call 1-800-331-6053 to request the receipt or email your request to: info@cnasurety.com. If, however, your agent sent you a bill for your bond and you paid your agent, you need to contact your agent for a paid receipt.
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